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Internationl Shipping & Payment Policy

  • Shipping & Delivery

  • K-TechDepot.com ships with USPS, FedEx & UPS. Shipping fees are calculated on a combined basis of weight, value (for insurance purposes), and destination. Some orders are shipped in multiple parcels depending on vendor and or supplies, additional fees are not added for this.

    We will ship to your billing address. The billing address is the address your bank has on file and the address to which your bank mails your monthly statements. We ship Canadian orders to any address within Canada, and Australian orders to any address in Australia. We will ship to a USA address provided you supply complete address information including a telephone number and the address can be verified (to deter credit card fraud and identity theft).

    A signature may be required for your shipment upon receipt. To avoid higher than normal shipping and duty charges, orders containing multiple items located in different warehouses will be consolidated in one location prior to shipping internationally. Therefore, your order may be delayed by an extra business day. We will notify you via email, if your order will be delayed.

    "Drop-Ship" items may be delayed as they will be shipped to us from our supplier before being shipped internationally to you.

    Oversized items that don't fit Parcel Services standards will be shipped via an International freight forwarder via Door-to-Airport or Door-to-Door service, depending on your location. The carrier will call you to inform you of your delivery method.

    For shipments to Russia, the maximum order value (including shipping charges) is 5000 Rubles per shipment.

    Some items cannot be exported due to manufacturer or government restrictions. You will receive an on-screen notice if you attempt put an item in your shopping cart or check out an order containing items which we cannot sent to you.

    We do not ship to Iran, Sudan, Cuba, Syria, North Korea or Uganda.

    Orders shipping to Nigeria, Ghana and some additional African and Eastern Asian Countries along with Georgia may be subject to additional verification. We will email you if your order will be delayed.

    If an order is refused or returned to us due to inaccurate or incorrect address information or because it was declined or undeliverable, K-TechDepot.com reserves the right to retain the original shipping/handling fee and to charge the payment method originally used for costs we incur related to the return of the undeliverable packages or merchandise to us.

  • International Payments

  • Credit Card

    We accept Visa, MasterCard, American Express, and Discover. Bank regulations require that the billing address of the order match the billing address associated with your credit card. International orders are charged at the time the order is placed.

    Wire Transfer

    Wire transfers are not directly handled on our web site. To pay using wire transfer, please e-mail sales@ktechdepot.com your list of items, billing name, billing address, and phone number. We apologize for this inconvenience.

    Additional bank fees that may apply are the sole responsibility of the customer. Your K-TechDepot.com order number must be noted on the wire transfer in order to ensure the proper application of the funds to your transaction.

    PayPal

    USA, UK, Canada only. Shipping address must be a PayPal confirmed address.

    Bill Me Later, Collect On Delivery (COD)

    USA only

    Customs and VAT

    • International orders are generally subject to local import duties and taxes (VAT). K-TechDepot is not responsibly for these fees and will be the responsibility of customer or broker acting on customer or carriers behalf.
    • K-TechDepot does not charge sales tax for international orders, some vendors or drop shippers may charge sales tax however as the shipment will have to be delivered to K-TechDepot before shipping internationally. Sales tax is not a VAT, and cannot be recovered by non-USA shoppers.
    • Returns & Replacements: If you return a product to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon our receipt of the merchandise. UPS/FedEx or your carrier will assist you in recovering your taxes and duties for a fee. Please contact them directly to initiate this service.
    • Privacy: Your privacy is important to us. We strive to exceed your expectations for privacy. Cross-border shipments are subject to inspection by customs authorities. We may also be called upon to provide certain order, shipment, and product information to our international carriers. Carriers may communicate such information to customs authorities for the purpose of facilitating customs clearance and compliance with local laws.

    Fraud Protection Policy

    For your protection orders are subject to K-TechDepot.com verification procedure. You may be asked to verify that you are the card owner, or that the order information is legitimate. This may include a request for a copy of your credit card (front and back), which can be transmitted by fax or through a secure upload page which we will provide should this be necessary. Should your order require verification, you will be notified by phone or email. For this reason it is imperative that you provide us with both your current daytime and evening phone numbers, including country and city codes.

    K-TechDepot.com reserves the right to refuse an order when the address or credit card is not verifiable. If so, a refund will be issued via the same method you used to make your payment.

    Products

    • K-TechDepot.com may be obliged to block certain products from being shipped outside of the US, based on manufacturer or government restrictions.
    • Manufacturer's rebates may not be valid for merchandise shipped outside the USA.

    International Pricing Disclaimer

    Our price and the price displayed on the Comparison Shopping Site may not always match due to fluctuation in exchange rates.

    Please note: We do not guaranty the accuracy , reliability, or completeness of the foreign currencies information. It is provided to you for general information purposes only. The final amount shown in your cart is in US Dollars. The product price does not include customs, duties and/or taxes. Your credit card company may charge you a conversion fee. We will charge your credit card in US Dollars. Likewise, refunds will be issued in US Dollars. The refund amount may be more or less than the purchase price due to fluctuation in exchange rates. BillMeLater®, and Mail-in rebates are not available for international purchases.

    Please check your product's specifications page to ensure that your product works in your country. All orders are charged at the time of order.